Returns

 x 

Cart empty

According to the Law of Obligations Act, a consumer may withdraw from a distance contract within fourteen days. Regarding the goods ordered from Ethel.ee e-store, said date will begin from the date the goods were delivered to the customer.

When purchasing from Ethel.ee e-store, the consumer shall agree to the following conditions to be eligible to use the right of return:

1. Returned goods must be UNUSED and in an original packaging. The consumer must open the original packaging with care and without damaging it. If the packaging cannot be opened, the returned product does not have to be in an original packaging.

2. To use the right of return, the consumer must send an application to Ethel.ee e-store’s e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it., but not later than within 14 days from receiving the goods.

3. The consumer undertakes to bear the return costs of the goods, with the exceptions that the product received did not match the customer’s order or the product is to be replaced or repaired under the warranty.

4. In case of withdrawal from the contract, the consumer must immediately, but not later than within 30 days from withdrawing from the contract, return the goods.

5. Ethel.ee undertakes to immediately, but not later than within 14 days from receiving the returned product, return the amount paid for the goods to the consumer.

6. 14-day right of return does not apply to custom-made products. The 14-day right of return has been stipulated by the law and is not unique to Ethel.ee e-store. If necessary, you can always ask for additional information from our customer service This email address is being protected from spambots. You need JavaScript enabled to view it..

 

EASTööstusomandi  kaitse! Ethel Disain OÜ tööstusdisaini alane nõustamine, disainiuuring  ja disaini registreerimine 31.03.2016 kuni 06.06.2016. Projekti rahastas Euroopa Regionaalarengu Fond 4000 euroga!